Dealing with things can seem more simple than dealing with certain people. Yet encountering a difficult person is practically inevitable at some point in our working lives. This Masterclass will illuminate what may be going on and equip you with insight and tools to learn from experience and to cope better in the future. And indeed [...]
Like it or not, politics is part of everyday organisational life and at senior levels the complexity increases. Those who engage constructively can be smart about their collaborations and alliances. This Masterclass imparts valuable and unique tools for becoming more savvy while being a positive player in one’s own political landscape. Facilitator: S Soraghan BSc MBA, [...]
Gain useful and clear definitions of vision, mission, goals, strategy and tactics; Understand and position yourself in relation to the three tiers of strategy. Acquire a range of valuable thinking tools for interpreting market data and resources. Learn how personality types contribute in different ways to the strategic thinking process, in particular your own. Facilitator: S [...]
Approaches to communicating effectively with customers. See from a customer’s perspective and learn to use their language to help win sales and greater engagement. Facilitator: Sue Cresswell, Applied Photophysics and iOresen Management To book, simply email bookings@active-insight.com with the titles of interest.