Customer Enquiry Skills WORKSHOP About this event For technical and commercial colleagues alike who have the opportunity to have time with clients - and who wish to identify customers' real needs.  And who then hope to intelligently innovate to better serve customer needs - and therefore flourish [...]

Managing Change to Foster Innovation About this event Organisations are changing all the time - particularly in the current circumstances.  But is it in the direction we want?  How do we go about influencing change within a complex human system to achieve the outcomes we seek? If you're, say, [...]